Terms & Conditions | Mobile Shelving Relocations

1. Parties

These terms apply to all services supplied by Rackstor UK Ltd (trading as Mobile Shelving Relocations), a company registered in England & Wales, to its commercial customers (“you”).

2. Quotations

Written quotations are valid for 30 days and based on information supplied at the time of survey. Material site changes may require re-quotation.

3. Orders & payment

Orders are confirmed in writing. A deposit may be required for large projects. Final invoices are payable within 30 days of completion unless otherwise agreed.

4. Site access & safety

You are responsible for safe, lawful access to both origin and destination sites, including parking permits, lift access and any required permits-to-work. Our engineers operate to RAMS supplied in advance.

5. Warranty

We warrant that all relocation work is carried out by SEMA-qualified engineers in accordance with PUWER 1998. Defects in workmanship reported within 12 months will be rectified at no charge. The warranty does not cover damage caused by misuse, overloading or third-party intervention.

6. Liability

We carry £10M public liability and £5M professional indemnity insurance. Our maximum liability for any single project is limited to the contract value, save for liability that cannot be excluded by law (death or personal injury caused by negligence; fraud).

7. Cancellation

Cancellations within 7 days of the scheduled start may be subject to a charge for committed labour, transport and materials.

8. Intellectual property

All drawings, CAD layouts and survey reports we produce remain the intellectual property of Rackstor UK Ltd until the relevant invoice is paid in full.

9. Governing law

These terms are governed by the laws of England & Wales and subject to the exclusive jurisdiction of the English courts.

10. Contact

Rackstor UK Ltd · office@rackstor.co.uk · 0800 654 6955 · www.rackstor.co.uk